May Festival Box Office at Music Hall



Due to the continuing COVID-19 crisis, the Box Office remains closed for in-person transactions. In the meantime, we are happy to help you over the phone at 513.381.3300 or online at We look forward to assisting you.

Box Office Hours:
MON-FRI 10 am-2 pm and 90 minutes prior to performances

1241 Elm Street | Cincinnati OH 45202
Located in the south entrance of Music Hall on Elm Street; free 10-minute parking available in front of Music Hall.

Phone: 513.381.3300

To purchase tickets by phone:

To purchase tickets in person:
Convenient 10-minute curbside parking available on Elm Street in front of Music Hall.
There are no service charges for single tickets purchased in person.

Ticket Fees:
Tickets purchased online or by phone are subject to a $4/ticket service fee for mail delivery and a $5/ticket service fee for Will Call delivery. Tickets can always be emailed free of charge.

All performances at Music Hall are subject to a 3.5% facility fee for ongoing maintenance of historic Music Hall.

To ensure enough time for parking, passing through security and enjoying Music Hall before your concert, we recommend arriving 45 minutes before the start of the performance if you need to purchase or pick up tickets at Will Call. To make your experience as quick and seamless as possible, we encourage purchasing in advance and choosing to have your tickets emailed or mailed prior to the performance.

Need to exchange your tickets?
All May Festival subscribers receive unlimited FREE ticket exchanges. Single ticket holders are welcome to exchange their tickets for a $3/ticket fee. Call the Box Office at 513.381.3300 to complete your ticket exchange. 

Ticket Donations:
Please consider donating your unusable tickets back to the May Festival. By donating your tickets, you'll receive a gift receipt for tax purposes and you will continue to support our ability to share music with the Cincinnati community.