May Festival Box Office at Music Hall


1241 Elm Street, Cincinnati, OH 45202. Located in the south entrance of Music Hall on Elm Street.

Open Hours
MON-FRI 10-5; SAT 10-2 with extended hours on concert days.


Phone: 513.381.3300

Ticket Fees:
Tickets purchased online or by phone are subject to a $4/ticket service fee for mail delivery and a $5/ticket service fee for Will Call delivery. Tickets can always be emailed free of charge.

All performances at Music Hall are subject to a 3.5% facility fee for ongoing maintenance of historic Music Hall.

When to Arrive
To make sure you have enough time for parking, passing through security and enjoying Music Hall before your concert, we recommend arriving 45 minutes before the start of the performance.

To make your experience as quick and seamless as possible, we encourage purchasing tickets in advance and having your tickets emailed or mailed prior to the performance. Will Call is available.

For the latest Health & Safety updates, please see our Know Before You Go page.

Need to exchange your tickets?
All May Festival subscribers receive unlimited FREE ticket exchanges. Single ticket holders are welcome to exchange their tickets for a $3/ticket fee. Call the Box Office at 513.381.3300 to complete your ticket exchange. 

Ticket Donations:
Please consider donating your unusable tickets back to the May Festival. By donating your tickets, you'll receive a gift receipt for tax purposes and you will continue to support our ability to share music with the Cincinnati community. It's a win-win.